Much has been made of how the computer and the Internet have totally changed the way human beings interact. Do people even gab on the phone like we used to or has e-mail taken over completely? Will text messaging practically wipe out the need to vocalize our thoughts, feelings, ideas and gossip to our fellow humans? Will our vocal cords atrophy in some future millennia due to our lack of need for them? Will I ever stop trying to get as quickly as I can to the bottom of this page by asking all these silly questions?
In the old days of what is affectionately known now as “snail mail”, it took quite an effort to communicate with a friend or enemy. Pen and writing paper had to be brought out, the letter carefully written by hand, stuffed in an envelope, a stamp attached and then in my case, walked out to the end of the farm laneway to put in the battered steel mailbox in advance of the arrival of the mailman in his car, who would fetch it back to the post office for delivery.
Not a lot of room for rash thoughts to be expressed. Too much deliberation was involved. Plus there was a long tradition of letter writers being polite on the page even if they weren’t particularly so in person.
That all changed with electronic mail. Now, an angry thought could be sent and be read by the target of the emotion, literally within seconds. With a touch of the good old “send” button, a lifelong friendship could be deleted much like a desktop file being dragged to the trash.
None of any of this is new and human nature, of course, hasn’t changed very much in a long while. Even in the old days, people did send angry letters, despite the delay between the time they felt the infraction and the time they sat down to complain about it and mail it.
But what is new is the computer’s power to let us send the wrong messages to the wrong people. In the past, it rarely happened that a letter intended for Joe Blow ended up in John Doe’s mailbox. And if it did, it would have contained the proper salutations so that John Doe knew any comments made in the note were meant for the other guy and not for him.
Years ago, after I had left university, I received a letter from a woman who had been grievously wronged by a man who has the same surname as I have, though he is not related to me, and I had never met him. He had pilfered a bunch of her money, as I recall her stating in the letter. The matter was easily cleared up when I wrote back to her about the mistaken identity.
But with e-mail, a touch of the button can so quickly share your thoughts with the wrong person. I have received the occasional message not intended for me and have had to notify the sender that they should redirect it. And once or twice my own mail has gone astray.
Last week, however, a crisis befell me. I received an email at work, press release attached. I prepared my own message about the press release which I intended to forward to a colleague. There was nothing offensive in what I had written; I was simply asking a colleague for some background on the organization that had prepared the press release.
But instead of hitting “forward”, I hit “reply”, meaning my message meant only for my colleague’s eyes was heading back to the person about whom the message was written. This was something I did not want to happen.
How to respond, how to respond? I screamed, of course, the only sensible thing to do. Then I grabbed the mouse and tried to freeze the message in mid-send. Finally, and frantically, I yelled across the room to a reporter to run over to my desk and shut off my computer, something I couldn’t accomplish myself in my compromised position. My plea was heard, my machine was shut down and all I could do was wait. I turned it back on again, opened my e-mail program and checked the “sent” box. My errant message had not been delivered. There is a Greater Power and it is called the Apple computer which has this kill feature. Fortunately, I had just read about how to stop an e-mail mid-flight.
My great-grandfather had to worry about trees falling on him as he cleared the bush on his Perth County farm. I have to make sure my e-mail doesn’t go astray.
However, in a way, when we are still at the dawn of the Computer Age, Great Grandpa and I share a bit of pioneerhood.
©2005 Jim Hagarty